Head Office Support
Franchisees are supported by Head Office as detailed below:
Marketing and Communications
- Brand reputation and development
- Websites - www.select.co.uk, www.selecthospitality.co.uk and
www.parkhouse.com provide free promotion of all open vacancies
- Advertising - media advice, templates and job board agreements
- Sales collateral and literature, printed stationery, corporate gifts
- Salary surveys, exhibition stand
- PR and corporate profiling
- Intranet - Select Informed - internal communications
- Candidate care and attraction programme
- Client development support materials
- Advice on local marketing and communications activity
Finance
- Temporaries payroll system
- Invoice preparation and distribution
- 60 day factoring of all debts to ensure smooth, predictable cashflow
- Management reports and statements
Property
- Advice on sourcing property and leases
- Corporately negotiated rates with suppliers and contractors
- Support with design and specification of signage and office livery
IT
- Advice regarding hardware requirements
- Project management of software installations
- Full network and IT systems support
- Provision of anti virus software
- Development of core operating systems
HR
- Provision of template letters and handbook to cover all HR issues
- Advice, support and guidance on all personnel, Health and Safety, quality and procedure aspects
- Notification of relevant changes in Employment Law
- Comprehensive range of in-house training courses
Additionally a dedicated Business Development Manager is available to franchisees to assist in establishing the business and maximising revenues. Access is given to major contracts and assistance with local tender preparation. Operational field support is provided through a system of "experts" in particular areas.
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